This policy covers how Banco Garantia treats personal information that Banco Garantia collects and receives, including information related to your past use of Banco Garantia products and services. Personal information is information about you that is personally identifiable like your name, address, email address, or phone number, and that is not otherwise publicly available.
Third party links Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
Childrens Online Privacy Protection Act Compliance We are in compliance with the requirements of COPPA (Childrens Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.
We have physical, electronic, and procedural safeguards that comply with federal regulations to protect personal information about you. We make provision for well secured online environment for the safety and privacy of our customers. All information processed on our servers are properly encrypted To learn more about security and scam, including the security steps you can take, please read Security and scam alert at bancogarantia.com.
If you have questions, suggestions, or wish to make a complaint, please send an mail to firstname.lastname@example.org.
THIS AGREEMENT SETS FORTH THE TERMS AND CONDITIONS UNDER WHICH BANCO GARANTIA WILL PROVIDE ITS SERVICES. THIS AGREEMENT DESCRIBES USER'S RIGHTS AND OBLIGATIONS WHEN USING THESE SERVICES. USER MUST READ THE AGREEMENT CAREFULLY AND BE SURE USER UNDERSTANDS THESE TERMS AND CONDITIONS. CREATING OR USING ANY SERVICES BELONGING TO BANCO GARANTIA, EITHER IN FULL OR IN PART MEANS USER UNCONDITIONALLY ACCEPTS ALL THE TERMS AND CONDITIONS OF THIS AGREEMENT. THE PARTIES TO THIS AGREEMENT ARE THE ISSUER AND THE USER
User: means the person (individual or legal entity) that creates account with bancogarantia.com. User is the owner of the account from the perspective of Issuer. -Issuer: means Banco Garantia, duly registered Company under the Credit Suisse AG brand that operates an online banking service which allows Customer to us its platform for banking and payments operations (the "Service")." -Account: means the electronic account created by the user on Banco Garantia website to carry out electronic payment service.
-Service: means an electronic payment service. -Website: means the Internet website property of Banco Garantia available at https://bancogarantia.se -National Money or Currency: means any money or currency different to the dollar, currency of the United Sates of America or Euros currency of the European Union.
"The condition of use", stated below explains the rights and duties of the User as to the access and using the services rendered by bancogarantia.com Payment center, and/or his assignees and/or his representatives and/or Payment center partners".
1. Products and services. - Bancogarantia.com renders the services of funding of electronic payment systems units, both between each other and into the international monetary funds (international currencies) and visa versa. - Bancogarantia.com does not check the competence and legal standing of the the User , the monetary funds that are offered by the User for funding, and does not carry our monitoring of the User operations in any of the electronic payment systems or banking structure (a bank, a credit or investment structure). - Electronic payment systems and/or Banks are exclusively responsible for the monetary funds entrusted to them by the Users. Bancogarantia.com is not a party to the agreement between an Electronic payment systems and its User is by no means responsible for misuse or abuse of the corresponding system and/or a Bank as well as for functionality abuse of this system by the User. Mutual rights and duties of the User and the electronic payment system and/or a bank are regulated by the rules and agreements accepted in the corresponding system and/or a Bank. - The services offered by Bancogarantia.com.com are not intended for use and/or are not available in the countries where it is illegal. The User is fully responsible for the local law observance. - Bancogarantia.com has a right to refuse rendering the service without mentioning the reason to any person which he/she will be informed of in the written form. - Bancogarantia.com.com has a right to terminate the relations with the User in case of getting the information inducing Bancogarantia.com to do so. - Bancogarantia.com.com has a right to suspend service rendering to the User if: a) The User violates any of the conditions of the present Agreement or any "Additional agreements ". b) The user is involved in identity theft or has used another persons Atm card, electronic payment system information without their consent.
2. Transactions and operations - Banco Garantia is responsible for providing the transaction fulfillment and/or the following operations, access to the information about the transaction in the system Bancogarantia.com and carrying out the transactions or any of its parts by the User 24 hours a day (7 days of the week). - The payment for the services rendered by Bancogarantia.com, is carried out by the User according to the Bancogarantia.com services rates. Bancogarantia.com has a right to change these rates without additional notification. - Apart from the established and/or agreed interest, payments and commissions the User pays all the telephone and postal expenses, done in the course of business relations with Bancogarantia.com. These additional expenses are written off by Bancogarantia.com in non-acceptance manner from the monetary funds of the User which are in the disposal of Bancogarantia.com. - User is responsible for the functionality and usability of his computer and/or some other facilities necessary for the access to the transaction settlement system via Bancogarantia.com interface. Bancogarantia.com is not responsible for the losses or damage appearing as a result of inability of the User to use his own facilities and/or some of its elements and/or the absence of the necessary full or partial functionality of the facilities or its elements. - Any claim on the part of the User of improper fulfillment of User instructions by Bancogarantia.com must be raised by the User of Bancogarantia.com not later than within ten (10) business days after the date Bancogarantia.com was given the corresponding instruction. - Bancogarantia.com is not responsible for any loss and/or damage (loss), resulting from a delay in bank payments fulfillment or electronic money transfer of the User where the day of sending or the days Bancogarantia.comafter sending are not business days in the country of the Bancogarantia.com partner-participant, that is the receiver. - Bancogarantia.com is not responsible for mistakes, omissions or delays of payments made by banks, serving Bancogarantia.com partners-participants, by a correspondent bank or e-payment system as well as it is not responsible for the consequences caused by their financial state. - Bancogarantia.com has a right to suspend or limit the access of the User to transaction system without prior notification of the User, at the same time Bancogarantia.com is not responsible for any indirect, special, unpredictable or consequent loss or damage. - Bancogarantia.com does not offer refunds for any transactions made.
3. Altering - Bancogarantia.com reserves a right to make any amendments and changes to the rules of product (services) usage , as well as service and access to services , including the present Agreement and any "Additional Agreements ", at any time.
4.Guarding, access and connection - Any reference of the User to Bancogarantia.com, be it electronic, written or oral, will come into force and will be valid only after its full reception by Bancogarantia.com and correct identification of the User as the owner of the monetary funds, at the same time the User as the Owner of monetary funds will be responsible for all operations on his account up to this moment. - Written messages of Maplexchange.com to the User are considered completed since the moment they were sent to the last address of the User known to Bancogarantia.com.
5. Force-majeure Neither User nor Bancogarantia.com will be responsible for the delays or default on an obligation under the present Agreement or any "Additional agreements ", contracts and/or arrangements resulting from force-majeure, including (unrestricted) acts of God, acts of government or state, wars, fire, flood, explosion, terrorism, riot or civil strife, or absence, malfunctioning of power supply, internet providers or network connections or other systems, networks or services.
Money laundering is the act of converting money or other material values gained from illegal activity (terrorism, drug dealing, illegal arms trade, corruption, human traffic, etc) into money or investments that appear to be legitimate. Such activity is used to hide the illegal source of money so that the material values cannot be traced. The main purpose of the Policy is to establish the essential standards designed to prevent Banco Garantia, a registered subsidiary of Credit Suisse AG(hereinafter called "Company") from being used for money laundering and terrorism financing.
Other objectives pursued by this Policy are as follows: • Promote a "Know Your Customer" also known as KYC policy as a cornerstone principle for the Company business ethics and practices; • Introduce a controlled environment where no business with a Customer is transacted until all essential information concerning the Customer has been obtained; • Conduct self-assessments of compliance with AML policy and procedures. Identification of the money laundering risks of customers and transactions allows us to determine and implement proportionate measures and controls to mitigate these risks. Some of the used risk criteria are the following: - Country risk, in conjunction with other risk factors, provides useful information as to potential money laundering risks. Factors that may result in a determination that a country poses a higher risk include: • countries subject to sanctions, embargoes or similar measures; • countries identified by the Financial Action Task Force ("FATF") as non-cooperative in the fight against money laundering or identified by credible sources as lacking appropriate money laundering laws and regulations; • countries identified by credible sources as providing funding or support for terrorist activities. - Customer risk - there is no universal consensus as to which customers pose a higher risk, but the below listed characteristics of customers have been identified with potentially higher money laundering risks: • armament manufactures, • cash intensive business; • unregulated charities and other unregulated "non profit" organizations.
Customer Due Diligence and Know Your Customer • We verify and document the true identity of customers and obtain background information on customers as well as purpose and intended nature of the business; • We obtain and document any additional customer information, commensurate with the assessment of the money laundering risk using Risk Based Approach; • We establish whether the Customer is acting on behalf of another natural person or legal entity as trustee, nominee or professional intermediary. In such cases a necessary precondition for Customer acceptance is receipt of satisfactory evidence of the identity of any intermediaries and of the persons upon whose behalf they are acting, as well as the nature of the trust arrangements in place.
Record keeping • Records must be kept of all documents obtained for the purpose of identification and all transaction data as well as other information related to money laundering matters in accordance with the applicable anti-money laundering laws/regulations; • All records must be kept for at least 5 years. Monitoring and reporting of suspicious transactions/activity • All personnel must be diligent in monitoring for any unusual or suspicious transactions/activity basing on the relevant criteria applicable in the jurisdiction where the Company operates; • The reporting of suspicious transactions/activity must comply with the laws/regulations of the respective jurisdiction.
Please note that Banco Garantia under aforementioned laws has the right to refuse a transaction at any time should suspicion arise that it may be connected to money laundering or any other criminal activity. In addition, Banco Garantia will be obliged to report this suspicious activity in order to comply with said regulations, and internationally accepted laws and customs which also prohibits Banco Garantia from disclosing this information. Providing Banco Garantia with false identification or contact details will be deem as a misuse of our terms of service. Banco Garantia is legally bound to report such misdemeanors to the authorities, and as such you may be the subject to a criminal investigation. Banco Garantia will NOT do business with anyone suspected of, or directly involved in Money Laundering, or where funds have been sourced by any illegal activity.